It’s somewhat comforting that politicians are starting to take up the side of the everyday citizen as it pertains to outrageous price gouging by monopolized services that the majority of Americans use, namely cell phone service providers.
If you go ask the average person on the street to name cell phone service providers off the top of their head, there are most likely 4 that they will name first before they taper off. Verizon, AT&T, T-Mobile, and Sprint, almost always in that order.
I understand when a business uses one of these services, whether small businesses like cleaning services or larger businesses like a taxi cab service.
It is these four companies that have dominated the marketplace and have absorbed any up and coming competition to their services. Beyond these 4 major service providers, the rest are mostly off-shoots of them or have very limited coverage areas, unreliable signals in more rural areas, and poor customer service.
I have used Verizon for several years now and it has only recently become affordable, but that is because my contract has expired and now I am paying month to month. It has proven to be a significant difference in pricing now, but for years I felt like I was paying a lot more than what I was receiving. On top of that, for all my loyalty over the years, the rewards given in return are pretty shabby.